Policies

General Policies

Below you will find a list of all the relevant policies. These Policies should be read in conjunction with the Terms and Conditions and Site Rules. The Site Rules can be found on the FAQ's page. It is important that everyone abides by the rules to help Wheat Beat Weekender to be a sustainable, family friendly festival for years to come.



Challenge 25

To prevent sales of alcohol to under 18s, before serving alcohol from these premises the responsible member of staff must ask all customers who DO NOT CLEARLY appear to be over the age of 25 for a suitable means of identification bearing their name, date of birth and a holographic mark. For the purposes of this policy the responsible person will be one of the following: • The Designated Premises Supervisor (DPS) • A staff member aged 18 or over Examples of appropriate identification include: • A proof of age card bearing the PASS hologram • A photo card driving licence • A passport The Bar Staff reserve the right to refuse the sale of alcohol to persons who appear to be inebriated or are being abusive. The adoption of an Age Verification Policy is a legal requirement under the Licensing Act 2003 (Mandatory Licensing Conditions) Order 2010 legislation and applies in relation to the sale and supply of alcohol from these premises. Failure to adopt this policy is a criminal offence with a maximum fine of £20,000 and/or six months imprisonment. A copy of this document will be made available when requested by authorised officers of the Local Authority, Trading Standards or a Police Licensing Officer. The Premises Licence Holder will ensure that all staff are made aware of and understand the requirements of this policy.



Eviction Policy

The licence for each festival is granted under strict conditions of attendance and public safety, prevention of disorder and prevention of public nuisance. Any person who disrupts the festival under any of the below sections will leave themselves liable for eviction from site. The decision as to the eviction will be at the discretion of the Security Manager and the Production Manager, following advice from festival security staff and team members. Persons will be liable for eviction under the following circumstances:

  • Entering or being onsite without a ticket or relevant pass and/or wristband
  • Unacceptable, disruptive or anti-social behaviour
  • Having been arrested or cautioned in connection with a criminal offence, pending or post hand-over to the Police
Unacceptable behaviour that can lead to eviction includes:
  • Illegal activity;
  • Breaching the terms and conditions of entry;
  • Failing to submit to a search upon entry to the site;
  • Offensive behaviour;
  • Throwing hard objects in the direction of people;
  • Preventing our security or the emergency services from reacting to a situation;
  • Building or fuelling bonfires;
  • Committing a criminal offence but not arrested by the police;
  • In possession of unlawful drugs
  • Unofficially selling alcohol, tobacco, counterfeit or any unauthorised goods
  • Any other behaviour that leaves the Festival Directors holder open to prosecution or is not conducive to maintaining a safe event
Ejection Procedure: All persons evicted from site will be processed via SIA Registered Security Personnel. All persons presented for ejection by security will be recorded, to include a photograph, date and time and the reasons for ejection. All persons who are to be evicted will be able to make a telephone call if they do not have a mobile phone in order to contact immediate members of their group and/or family. Persons who are to be evicted will need to phone a friend on site to collect their belongings before their ejection as they themselves will not be permitted back into the event to find them. Wheat Beat Weekender will not be responsible for ensuring that they leave site with their belongings. All evictees will be evicted from site and escorted off the premises and their wristbands will be removed to prevent them re-entering the festival. Evictees are will be liable to receiving a life time ban from purchasing tickets or working and/or volunteering for any future event.



Mission & Vision

Mission Through inspiration from our intimate and scenic hillside venue, it is our mission to bring together local people to share both musical and outdoor experiences to create a sense of discovery and community. Through experience and wisdom we aim to grow and improve year on year.
Vision
Creating a nurturing environment that ensures performance excellence and creative experiences through exploration, collaboration and creation that intentionally integrates the outdoors with artistic performance.
Values

  • We are committed to the procurement of outstanding artistic productions in music
  • We are dedicated to presenting a variety of musical and dramatic expression recognized for their distinction and quality
  • We champion children and family participation
  • We respect our environment and all that encompass it
  • We encourage community involvement.
  • We are committed to continual improvement and strive to be proficient
  • We adhere to professional ethical standards and always observe best practice



Music Policy

Music is an integral part of the event ethos and will be embraced in all forms. We will encourage the playing of recorded music and the performance of live music at our event. We endeavour to give all of our visitors a well-planned and well-organised environment, which gives a rich, stimulating experience from the playing and performance of music. We endeavour to use music as a tool to raise awareness of places, cultures, religions and races and to recognise links between music and culture. Music is a powerful, unique form of communication that can change the way a person feels, thinks and acts. It brings together intellect and feeling and enables personal expression, reflection and promotes emotional wellbeing. Music is an integral part of culture, past and present, it helps people and society understand themselves and relate to others, forging important links between personal life and the wider world. We acknowledge that the engagement of music, develops a person’s ability to listen and appreciate a wide variety of music and to make judgements about musical quality and styles. We hope that music played at out event will encourage active involvement by all our visitors and guests, both individual and communal and aid the development of group identity and togetherness.
It is our Policy to promote music whenever possible and be open to all genres. We will endeavour to create a pleasant environment from our musical choices. We welcome music of all types and styles and encourage musical diversity. Our objectives are to ensure that music is: • Audible and clear
• In time
• In tune
• In key
• Not offensive in content, spatially or spectrally
• Not played outside out license agreement
• Played at a level that does not disturb local residents



Privacy Policy

Our visitors are at the heart of everything we do. Our objective is to maintain mutual trust and confidence by handling all personal information responsibly and putting our guests in control.
It’s important that you know what personal information the organisers of Wheat Beat Weekender collect about you and how we use it.
This Privacy Notice has been produced to inform our guests of how we collect, store and process information.
When visitors purchase a ticket to our events, we will use the information provided, to fulfil our legal obligations to you in delivering that service and where you’ve told us to, keep you up to date with the latest information about the event. Your choices and rights under each scenario are explained in more detail below. What information we have and where we collect it from
Our payment partner Stripe and ticket agent The Little Box Office collects and stores different types of information about you when you buy tickets. Wheat Beat collects data when you contact us via email and use our websites and social media. How we use your information.
We collect and use your information for lots of reasons such as sharing news, for marketing and other requirements as otherwise required by law. Who we share information with.
We will not share your information with anybody else unless legally required to. Your choices and rights
You can choose whether to receive marketing from us. You also have the right to access the information we have about you. How we look after your information
We’re always taking steps to make sure your information is protected and to delete it securely when we no longer need it. What Information We Have & Where We Get It
When you create an account, purchase a product from us (such as a ticket, or merchandise), we will collect your contact and billing information.
When you attend one of our events, we may collect your information via video surveillance cameras (signs will be posted if these are in operation) and if we require you to produce age verification.
When you use our website, we collect information such as the browser and device you’re using, your IP address, your location and site you came from, what you did and didn’t use our site for, or the site you visit when you leave us.
When you use a social media feature within our website or apps, and you post to social media platforms, the social media site will provide us with some information about you. How We Use Your Information & Why
We use your information when you enter into a contract with us (for example to buy merchandise or a ticket) so we can:
• Process your order
• Take payment, and
• Provide you with customer support.
• For our legitimate business interests
• To send you customer service emails including booking confirmations and event reminders.
• To prevent or detect unlawful behaviour, to protect or enforce our legal rights or as otherwise permitted by law. For example, making sure tickets get into the hands of real fans. As such, we may use your information to prevent ticket touting, misuse of our intellectual property, fraud, or other crimes. Your choices
Where you have given us your consent, you can withdraw it by doing the following.
To stop receiving our marketing you can email us at info@wheatbeat.cu.uk. Your rights
You have the right to request your information is deleted. You can do this by emailing us at info@wheatbeat.co.uk Looking After Your Information
We have security measures in place to protect your information. The security measures we use will depend on the type of information collected.
We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes.